Purchased a bulk bag of landscape bark, as hopefully advertised on photo. Received the biggest load of rubbish in a bag, including branches and plastic. Absolutely nothing like advertised. Complained, and advised the picture advertising the product was an Ai generated image, and consequently would not be what you received.

After asking re returning the product, as was not as described, was informed the return postage would be between £50-£60 , This making it not viable to return. I have still not received a call from the management regarding my complaint about the product. I am about to contact Trading Standards regarding the false advertising.

An apology will show if this was a mistake or a scam company.

You will not receive what you see in the picture. When you complain, you will be told that this is an AI generated picture and have to understand that what you get will not look like this. If you want to return it, you have to pay 50 to 60 pound postage. My bag even contained branches from trees some of them about a foot-long. this is false advertising. The first three pictures show what I got compared to the picture 4 which is what is advertised still waiting for a reply from them regarding a refund.