Is your Garden Summer Ready?
Our range of Composts are carefully crafted and blended to achive great growing results.
We have a Compost for everyone, whether you're a 'Pro Gardener' or bringing your borders back to life.
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Up to 30% off -
Up to 15% off -
Up to 22% off -
Up to 4% off
A LITTLE BIT ABOUT US....
Suppliers of quality bulk landscaping products. Discover our extensive range of horticultural and decorative landscaping bulk bags, from topsoil and compost to wood chippings and decorative aggregates. If you're planning to revitalise your outdoor space or even maintain your existing boarders and pathways, Ningbo Outdoor can help you achieve just that. Our entire range of bulk bag products are ethically sourced right here in UK. We pride ourselves on offering organic and professionally blended landscaping products. Ningbo's extensive and well rooted sourcing of local and natural products means we are well positioned to dispatch your orders for same week delivery, typically within two working days. There's no better feeling than seeing the sun creeping out and planing your garden project. For that reason, as fast as you can order - we'll get it out to you.
FAQ's
Ordering
How will my order arrive?
How will my order arrive?
Your items will be bagged and presented on a wooden pallet.
Why do you deliver on a pallet?
Why do you deliver on a pallet?
This enables the driver to use a manual pallet truck to position and move your goods safely to the kerbside.
Will the driver dispose of the pallet and Bag?
Will the driver dispose of the pallet and Bag?
The Bag will be left for you along with the pallet, we politely ask that you dispose of these responsibly.
Delivery
What vehicle is used for delivery?
What vehicle is used for delivery?
Heavy goods vehicle with a tail-lift on the back, to assist with delivery.
What if I have restricted access?
What if I have restricted access?
If you’re unsure whether our vehicles can gain access to your property, we would advise you call us prior to placing your order so we can see if a smaller vehicle is available.
What does kerbside delivery mean?
What does kerbside delivery mean?
Delivery is Kerbside only; This means the driver will deliver as close and safely as they can to the property, majority of the time this is to the pavement outside your property.
Will the delivery driver take my products in to the garden?
Will the delivery driver take my products in to the garden?
We cannot make delivery to your garden, due to the driver using a pallet truck to move your goods - which only operates on a flat, level surface – no grass or gravel. The driver will however deliver as close as they possibly can.
What areas do you deliver to?
What areas do you deliver to?
We deliver Nationwide, to all Mainland UK Postcodes.
When will my order arrive?
When will my order arrive?
We will dispatch your goods the same day (if your order is placed before 1pm) or the following day, your order will then be delivered Typically within 1-3 working days after dispatch. Highland and Island postcodes may take longer.
Is the price inclusive of Delivery?
Is the price inclusive of Delivery?
Prices shown do not include any delivery costs, we charge an additional amount towards the cost of delivery. OGS subsidises the delivery costs, so the charges to our customers are as minimal as possible. The delivery costs are calculated at checkout and are based on your postcode
Can I request a delivery?
Can I request a delivery?
Timed deliveries are currently unavailable, all orders will be delivered between 9am and 5pm.
What happens if I am not home for the delivery?
What happens if I am not home for the delivery?
Once the driver arrives, they will call and allow you 15-20 minutes to sign for your order (depending on the network that is used). Redelivery charges will apply, If you are happy for us to leave the goods then please add this in the notes section when you order to prevent any additional costs.
Will I receive a receipt of purchase?
Will I receive a receipt of purchase?
We will send your order confirmation to the email you provide at checkout; we advise you to check your order confirmation to ensure all details are correct to prevent any delay with your delivery.
Returns and Refunds
How do I return a product?
How do I return a product?
Orders can be cancelled up to 14 days after the goods have been delivered, you will then have a further 14 days to return the item. You will lose your right to cancel after this time period has elapsed.
The customer will be responsible for the return shipping costs. Customers can organise their own shipping returns, if OGS organises the return shipping, we will deduct the shipping costs from the amount to be refunded, unless the customer wishes to make an additional payment for return costs. The return shipping costs will be charged at full rate as per carrier tariffs, OGS only subsidise delivery costs on delivery shipping and not on customer returns.
How long will it take to receive my refund?
How long will it take to receive my refund?
OGS will issue a refund within 14 days of goods being returned to us. We have the right to reduce the refund if the customer has returned the product damaged, used or not returned in the same condition or value as when it was sold.